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Delivery and Returns

In the UK our goods are dispatched using Royal Mail 2nd Class, unless 1st Class is selected at Checkout.

All Patterns are free post 2nd Class and add £0.50p for 1st Class, small items like needles etc are charged at £0.80p 2nd Class and £1.00 1st Class.

The correct postage will be shown at Checkout.

Second Class Postage Rates including packaging: ie 10 balls of 100g each = 1000g plus packaging = 1030g, the rate would then be £3.30.

  0 g < 1,000 g  
  1,000 g < 1,250 g  

 
1,250 g < 1,500 g  

 
1,500 g < 1,750 g  

 
1,750 g < 2,000 g Maximum weight  

First Class Postage Rates including Packaging:

  0 g < 1,000 g  
  1,000 g < 1,250 g  
  1,250 g < 1,500 g  
  1,500 g < 1,750 g  
  1,750 g < 2,000 g  
  2,000 g < 2,250 g  
  2,250 g < 2,500 g  
  2,500 g < 2,750 g  
  2,750 g < 3,000 g  
  3,000 g < 3,250 g  
  3,250 g < 3,500 g  
  3,500 g < 3,750 g  
  3,750 g < 4,000 g  
  4,000 g < 5,000 g Maximum weight  

Royal Mail Small Packets for international Post including packaging:

  0 g < 100 g  
  100 g < 250 g  
  250 g < 500 g  
  500 g < 750 g  
  750 g < 1,000 g  
  1,000 g < 1,250 g  
  1,250 g < 1,500 g  
  1,500 g < 1,750 g  
  1,750 g < 2,000 g  
  2,000 g < 3,000 g Maximum weight  


Returns
Please Note:
All written correspondence and packages should be addressed to:

The Happy Knitter
Whinlatter
Low Cotehill
Carlisle

CA4 0EJ

  • Returns are accepted
  • You must inform us within 14 days after receiving the item.
  • Return postage will be paid by yourself.
  • Additional returns policy details:
    Returns are accepted if they are sent back in their original condition, unless faulty or sent in error by ourselves.