Categories Delivery and Returns
Delivery and Returns
Postage and Packaging
We offer a FREE Local Delivery Service on Orders over £10.00 for customers within Dumfries having a DG1 or DG2 postcode.
All orders received before 1pm will be delivered the same day. Orders received after 1pm will be delivered the next day (excluding Saturday & Sunday).
Please select Local Delivery Service at Checkout to make use of this service.
In the UK our goods are dispatched using Royal Mail 2nd Class, unless 1st Class is selected at Checkout.
All Patterns are free post 2nd Class and add £0.50p for 1st Class, small items like needles etc are charged at £0.80p 2nd Class and £1.00 1st Class.
The correct postage will be shown at Checkout.
Second Class Postage Rates including packaging: ie 10 balls of 100g each = 1000g plus packaging = 1030g, the rate would then be £3.30.
| 0 g | < 1,000 g | |||
| 1,000 g | < 1,250 g | |||
| 1,250 g | < 1,500 g | |||
| 1,500 g | < 1,750 g | |||
| 1,750 g | < 2,000 g Maximum weight |
First Class Postage Rates including Packaging:
| 0 g | < 1,000 g | |||
| 1,000 g | < 1,250 g | |||
| 1,250 g | < 1,500 g | |||
| 1,500 g | < 1,750 g | |||
| 1,750 g | < 2,000 g | |||
| 2,000 g | < 2,250 g | |||
| 2,250 g | < 2,500 g | |||
| 2,500 g | < 2,750 g | |||
| 2,750 g | < 3,000 g | |||
| 3,000 g | < 3,250 g | |||
| 3,250 g | < 3,500 g | |||
| 3,500 g | < 3,750 g | |||
| 3,750 g | < 4,000 g | |||
| 4,000 g | < 5,000 g Maximum weight |
Royal Mail Small Packets for international Post including packaging:
| 0 g | < 100 g | |||
| 100 g | < 250 g | |||
| 250 g | < 500 g | |||
| 500 g | < 750 g | |||
| 750 g | < 1,000 g | |||
| 1,000 g | < 1,250 g | |||
| 1,250 g | < 1,500 g | |||
| 1,500 g | < 1,750 g | |||
| 1,750 g | < 2,000 g | |||
| 2,000 g | < 3,000 g Maximum weight |
Returns
Please Note:
All written correspondence and packages should be addressed to:
The Happy Knitter
4 Hardthorn Meadows
Dumfries
DG2 9HW
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